Sportpesa betting site has a license from the Betting Control and Licensing Board of Kenya. If you are looking forward to becoming a member platform, Telecom Asia Sport has made this guide for you. You will learn how to create an account, log in to your account and find solutions to possible Sportpesa login problems you might experience. Let’s get started!
You need to undergo Sportpesa login Kenya before you start betting on the platform. If you have already completed the Sportpesa sign-up process, you can log in and start to bet. Follow these steps to log in to the Sportpesa account.
You can access Sportpesa's official website on either mobile or desktop.
Once you are on the official website, look for the login button. It is located in the top right corner. Click the login button.
After clicking the login button, provide your mobile number and password. Click Login, and you have successfully logged into your account.
You can complete Sportpesa login on your computer or choose Sportpesa app login. Whichever option you choose to log in, the procedure is the same. Both options require you to enter your mobile number and password to access your betting account.
Login To Sportpesa Account In KenyaFor new customers, you can only access your account after going through Sportpesa register process. Sportpesa provides a quick registration process in two steps as shown below. But be sure, that you don't break Sportpesa restrictions.
Like any other bookmaker, punters can experience some problems when accessing their Sportpesa account. Some are minor problems that you can solve without necessarily contacting customer care. Let's have a look at some common login problems and their solutions.
This is the most common problem punters experience when accessing their betting accounts. You must provide accurate login information to access your account. That is why you should always double-check the information and ensure you have entered it correctly. If you can’t remember your password, click the “ Forgot your password” link below the login button. You will be prompted to enter your mobile number to get the reset code.
If you cannot access your account even after providing the correct information or changing your password, contact their support team to get help.
Major events attract a lot of punters to the betting site and this makes the website of the app slow. You can experience problems accessing your account when the website has too much traffic. If there are too many users at the same time, try to log in after a few minutes, and you will access your account.
If your internet connection is not working properly, you will have trouble accessing your account. Check and confirm your data or Wi-Fi connection is working well before you log in.
Your account can be banned or deactivated hence posing a problem when logging in. it could be due to inactivity or a breach of sportsbook terms and conditions. Contact Sportpesa customer care for assistance if your account is banned or deactivated.
Sometimes login issues can occur when logging in via third-party social networks like Twitter, Facebook, or Google. In case of such problems, visit the official website to confirm if the service is working properly.
If you log in through the app and experience a black or blank screen, it could be an issue with your smartphone’s operating system. You can fix the problem in several ways like closing the app and opening it again. Another solution is to hard reboot your phone by pressing the Home and Power buttons simultaneously. Next, release the two buttons and press the power button to turn on the screen.
If the above methods don’t work, wait until your phone drains the battery and turns it off automatically. Charge the phone and try to login in. If you still can't fix the problem, uninstall and install the app. You can also consider installing the app’s older version if the new one doesn't work after re-installing it.
If you encounter login issues on the Sportpesa website or app, sometimes it could be due to maintenance taking place on the site. Like any other website, Sportpesa can have scheduled maintenance or fix an error. This is a problem that should not take more hours to fix. Wait for a few hours and then try to log in. If the problem takes longer to fix, you can follow Sportpesa’s social media handles to get updates.
Sportpesa provides strong and reliable customer support for a great betting experience. You can contact customer support and get immediate help on a number on several platforms. The quickest method you can reach them is live chat with real human agents. Sportpesa provides customer support on their platforms in Swahili (Kenya’s National Language) and in English. Below is a list of the available customer support on Sportpesa Kenya: